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Important Information for International Orders
Please read this entire page before
ordering.
We will only ship to the
following countries:
| Australia |
Bermuda |
Canada |
China |
| Egypt |
Greece |
Guam |
Israel |
| New Guinea |
New Zealand |
Puerto Rico |
Spain |
| United Kingdom |
Poland |
Netherlands |
Ireland |
Feel free to contact us about any other country not on the
list.
We can't keep up with all the restrictions on herbs. For example, one
combination herbal product we sell has been denied entry to Canada because of
one herb it contains; the same product has been denied entry into Australia
because of a different herb it contains!
Shipping charges will be emailed the exact amount of
purchase and preferred International orders and APO/FPO orders may have
additional shipping charges added.
Once an order is shipped, 1stChineseHerbs.com is not responsible for delays or
confiscations by Customs in your home country. If you feel your order has been
delayed please contact your local Customs office.
We send all packages going to Alaska, Hawaii, U.S. territories, and APO/FPO
addresses, via the United States Postal Service. Tracking is provided for postal
shipments. These may incur additional shipping charges.
You are responsible for all duties, taxes and tariffs, if applicable, on any
products ordered.
**VERY
IMPORTANT**
International customers: please check with your country for restrictions,
duties, and taxes collected from your country. THERE WILL BE NO REFUND ON
SHIPPING COSTS OR PRODUCTS IF YOUR PRODUCT ARE REJECTED, BANNED, RETURNED BY
CUSTOMS, OR BECAUSE OF A FAILED DELIVERY ATTEMPT. THERE WILL BE NO REFUND
WHATSOEVER IF PRODUCTS ARE RETURNED IN DAMAGED CONDITION.
We will gladly accept and process your credit card or International Money Order
or Check drawn in US Funds through a US Bank and made out to 1stChineseHerbs.com
We apologize but we can NOT accept foreign money orders or checks drawn on
non-US banks. Please inquire at your local bank about how you can get an
International Money Order or Check "drawn in US Funds through a US Bank." If you
have any questions regarding payment for international orders, you may
contact us.
International Orders:
International Shipping Restrictions:
1) We cannot be responsible for any tariffs, customs restrictions or other
regulations that apply in countries outside the United States. We encourage you
to speak with your customs office if you have any questions.
2) Do not order items that are illegal to import into your country. Laws are
different in every country. It is the customer's responsibility to check with
their Customs office to see if their country permits the shipment of our
products to their country.
3) If for any reason the package is seized by Customs Officials, we will not
issue a refund If the package is returned to us by Customs Officials, the customer
is still responsible for any shipping charges.
4) The customer pays actual shipping charges based on the weight of the
package. Shipping charges alone are frequently 50% to 100% of the total cost of
the products.
5) Prepayment is required. Payment must be by credit card, US money order, or
personal check drawn on US bank.
6) The customer is responsible for any duties or taxes that may apply.
Declaration of Value and Product Description:
Due to International laws, 1stChineseHerbs states the full value of your order
on the shipping label, minus the shipping charge.
By placing an international order with
1stChineseHerbs.com you are signifying your acceptance and agreement to be bound
by the stipulations set forth on this page, and this page is made by reference a
part of the purchase agreement.
Summary
1. 1st Chinese Herbs.com will not refund any shipping charges, without
exception.
2. We are able to email you a copy of the customs form and the proof that
your order has shipped, by way of USPS.com postal stamp.
3. If the package does not reach you, we are not responsible, and a refund
will NOT be given
4. All duties, tariffs and taxes are the customers responsibility.
5. If the package is returned to us for any reason, the Customer will
be charged a 45% restocking fee.
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Please note: Definitions of
the following forms which are products are sold in.
| Powdered Concentrates |
5:1 Ratio of an herb in
Powder form. 100 gram container size.(3.5 oz)
This has been processed, and usually has dextrin added. |
| Powdered Herb |
This is the herb, root,
berry, twig, or any form of the herb, which has been Powdered into a
fine mesh which usually can be put into capsules. Most of the Powders herbs are in a 1 pound size, unless otherwise
noted. |
| Cut and Sift |
This the herb, root,
berry, twig, or any form of herb cut into manageable pieces. In
general about 1/4 thick. Size of herbs are 1 pound containers |
| Whole |
In very rare occasion
herbs are whole, for example the Reishi Mushroom,
Noto Ginseng, Mandrake, and Marigolds. Size of herbs are 1 pound
containers. If concerned please call. |
| Teapills |
These are small pills
which have already been formulated and made into small pills.
Usually the size of small peas. The teapills are swallowed whole.
The formula is usually based on Ancient Chinese Medicine. |
| Capsules |
Are Gelatin Capsules,
unless noted as vegetarian capsules. Please see each individual
product for further information |
| Tablets |
Are a hard tablet ranging
in various sizes. Please see each individual product for further
information |
| Extracts |
An extract is produced by adding alcohol to
an herb and letting the medium activate the components
of the herbs, as well as to preserve the herbs |
| Loose Leaf |
The herb is not in a teabag. It is
loose in the packaging. Sizes of the leaf vary from 1/4 inch
to 1 inch depending on herb and brand. |
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1st Chinese Herbs
1st Chinese Herbs, an online herb company offering:
Medicinal, Certified Organic Bulk Botanicals
Oriental, Western,
Chinese Tea, Bulk Spices, Native American, Natural,
Bulk
and Ayurvedic Herbs at discount prices. You can buy natural herbs online, call us or contact
us.
We are here to answer your Herbal Questions.
888-842-2049 toll free
Thank you for visiting.
Free Shipping in the Continental
USA*
We accept
 
Use and Dosage of Products: The
FDA currently restricts statements about the functions of herbs or supplements. The herbs we sell are dietary supplements, intended for
further processing (tea, tincture, decoction, poultice, compress, eye wash, or
encapsulation). We are not able to legally or ethically give medical
information, including traditional function information, in this online store.
Please consult your local qualified herbalist or a reliable reference manuals for traditional
indications and functions of these herbs, as well as dosage and
preparation. In many states, acupuncturists are allowed to prescribe these
herbs as medicines.
FDA regulation: The guidance document
essentially defines any item used to treat, mitigate, cure or prevent a disease
as regulated by the FDA.
All prices on this web site are subject to change without notice. Whilst we
make every effort to provide you the most accurate, up-to-date information,
occasionally, one or more items on our web site may be mis-priced. In the event
a product is listed at an incorrect price due to typographical, photographic, or
technical error or error in pricing information received from our suppliers, 1stChineseHerbs.com
shall have the right to refuse or cancel any orders placed for product
listed at the incorrect price.
If an item's correct price is higher than our stated price,
we will cancel your order and notify you of the price error and order
cancellation. You will, of course, have an opportunity to purchase the item at
the correct price, if you so wish.
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